ICT Online Technical Assistance
REMINDER For NEWLY HIRED EMPLOYEES without DEPED MICROSOFT 365 ACCOUNT YET
You ONLY need to request for a Google Workspace account. When it is created, no need to request for DepEd Microsoft 365 account. We will automatically forward your information to DepEd Central Office – ICTS for the creation of the said account. Creation of the DepEd Microsoft 365 account may take 5-7 days or more. Wait patiently for your DepEd Microsoft 365 credentials. We will send it once we receive them.
Google Workspace account is ONLY for accessing Google apps EXCEPT GMAIL. Gmails can be viewed as read-only. ALL EMAILS (sending and receiving) are through the OFFICIAL EMAIL SERVICE PROVIDER, MS Outlook using DepEd Microsoft 365 account (O365).
These are the online services that we provide. Click the LINK of your request, then read, and follow the given reminders:
- Google Workspace (previously known as DepEd Email) Request
- Google Workspace Account – Personnel (previously known as DepEd Email)
- School Google Workspace Account (previously known as School DepEd Email. This account is for the School)
- DepEd Microsoft 365 Account Request
Note: For newly created Google Workspace account owners, NO NEED TO REQUEST for a DepEd Microsoft 365 account because we will automatically send a request to the DepEd Central Office – ICTS by forwarding your Google Workspace details to them. If after a month, you still haven’t received your DepEd Microsoft account, then request for a follow-up.
- DepEd Microsoft 365 Account for Personnel
- School DepEd Microsoft 365 Account/Learners Account (Password Reset) (This account is for the School)
- O365 School Admin Account (Password Reset) (This account is for the School)
- Internet Connectivity Request
- Other Issues and Concerns
- 2-way Factor Authentication
- Removal of Microsoft Authenticator
- Updating/Removal of Contact Number as Verification Method
- DepEd Computerization Program (DCP) Package
- 2-way Factor Authentication
SDO Pampanga ICT Unit
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